Privacy Policy
Welcome to The Gym Consultant (“we,” “our,” or “us”).
We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, tools, calculators, resources, and services.
1. Information We Collect
Information You Provide
When using our website, tools, forms, calculators, or services, you may provide information including:
Name
Email address
Business name, gym details, or other professional information you voluntarily submit
Information entered into calculators, assessment tools, or resource forms
Messages or enquiries submitted through contact forms
Information entered into calculators and assessment tools may be stored securely to improve functionality, analytics, and user experience.
Marketing & Communications
If you submit your information through our website, forms, or tools, we may use your details to contact you regarding:
Consulting services
Resources and tools
Business insights
Website updates
Marketing communications
You may unsubscribe from marketing communications at any time using the unsubscribe link included in emails.
Future Payment Information
In the future, we may offer paid products, subscriptions, or consulting services. Payments will be processed securely through third-party payment providers.
We do not directly store full credit card or payment details on our servers.
Third-party payment providers may collect:
Billing information
Payment card details
Transaction records
Their use of your information will be governed by their own privacy policies and security standards.
2. How We Use Your Information
We may use your information to:
Provide and improve our tools and services
Respond to enquiries and consultation requests
Deliver requested resources or content
Send marketing communications and updates
Analyse website traffic and user behaviour
Improve website functionality and user experience
Maintain website security and performance
Process future payments and transactions
Comply with legal obligations
3. Analytics, Cookies & Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to improve website performance and user experience.
We may use services such as:
Google Analytics
Website analytics and performance tools
Marketing and advertising platforms
These technologies may collect information including:
Browser type
Device information
IP address
Pages visited
Time spent on pages
Referral sources
You can manage cookie settings through your browser preferences.
4. Data Storage & Security
We take reasonable measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.
Data collected through our website is stored securely through our web hosting provider and associated service providers.
While we take commercially reasonable steps to protect your information, no online platform or transmission method can guarantee absolute security.
5. Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party providers who assist in operating our website and services, including:
Website hosting providers
Email marketing platforms
Analytics providers
Payment processing providers
Software and automation providers
These providers are only given access to information necessary to perform their services.
We may also disclose information where required by law or to protect our legal rights and business operations.
6. International Users
As our website may be accessed globally, your information may be processed or stored in countries outside your own jurisdiction.
By using our website, you consent to the transfer and processing of your information in accordance with this Privacy Policy.
7. Your Rights
Depending on your location, you may have rights to:
Access personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Object to certain processing activities
To make a request regarding your information, please contact:
Email: admin@thegymconsultant.com
8. Children’s Privacy
Our website and services are not directed toward children under the age of 16.
We do not knowingly collect personal information from children.
9. Retention of Information
We retain personal information only for as long as reasonably necessary to:
Provide services
Improve our website and tools
Comply with legal obligations
Resolve disputes
Maintain business records
10. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of third-party websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
12. Governing Law
This Privacy Policy is governed by the laws of New Zealand.
13. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
The Gym Consultant
Email: admin@thegymconsultant.com